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Mark Thorpe is director, Aftersales Operations, INFINITI Americas. Appointed to this position in July 2021, Mark is responsible for overseeing INFINITI's overall parts and service strategy in the United States, Canada and Mexico, including driving customer satisfaction and brand through positive ownership experiences.

Mark brings more than 27 years of leadership in sales, marketing and aftersales experience. He joined Nissan Group in 2019 as director, Business Planning and Development, but held positons of importance at other companies including head of Independent Aftermarket ZF and vice president/general manager North America TRW Automotive Aftermarket.

Mark has loved the auto industry for as long as he can remember and has spent time working in the UK, Europe and the U.S. He is also an active member of the board of directors for the Automotive Sales Council.

Mark holds an honors bachelor’s degree in business administration and management.

(Updated July 2022)

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Issued by Infiniti